Refund Policy
Last updated: March 2026
1. Change of Mind Returns
We accept returns within 7 days of delivery, provided that:
- Item is unused
- Item is in original packaging
- Tags are intact
- Proof of purchase is provided
Customers are responsible for return shipping costs unless the item is faulty.
2. Non-Returnable Items
We do not accept returns for:
- Custom printed t-shirts
- Corporate, event, or promotional orders
- Items that have been worn, washed, or damaged
3. Faulty or Incorrect Items
Under Australian Consumer Law, you are entitled to a remedy if a product:
- Is faulty
- Is not as described
- Is not fit for purpose
In such cases, we will offer:
- Replacement
- Refund
- Store credit
At our discretion in line with Australian Consumer Law.
4. Refund Process
- Refunds are processed within 5–10 business days after inspection
- Refunds will be issued to the original payment method
5. Exchanges
We currently do not offer exchanges.